The assumption is that because an annual service visit typically only takes around 30-60 minutes, which may be the one and only time a qualified engineer makes an appearance, this feels like quite a high outlay.
But that really only tells a small part of the story about your household security arrangements.
There’s so much more that goes into your domestic security than a brief encounter once a year to check that everything is in working order. What goes on behind the scenes is just as important to your long-term safety and protection.
Here's why the cost of your maintenance service offers exceptional value for money.
Round-the-clock, 365 days-a-year cover
A Justice Fire & Security service agreement provides customers with 24/7 back-up. In the event that you require assistance at your property, you can be assured that a qualified engineer will attend at any time of day or night – within four hours (and often sooner) of being called out.
Remote support
Many of the high-quality security systems we install and maintain can enable remote servicing to take place. This means that we have the ability to carry out automated remote services of your security system periodically without any disruption to you, offering diagnostics, firmware updates etc. Your system is being safeguarded continuously – not just looked at once a year during a site visit.
Multiple call-out protection
If you require an engineer to visit your address on more than one occasion during the course of a 12-month period, rest assured every call-out is covered within your annual maintenance agreement (subject to terms and conditions). In the unlikely occurrence that multiple call-outs will be required, these are all wrapped up within our coverage – whatever level of service and maintenance agreement you have taken out for your intruder alarm, CCTV etc.
All-inclusive packages
Whilst you have the flexibility to choose from a range of service levels, most of our domestic customers opt for our comprehensive gold service. This includes parts and labour and unlimited callouts over a 12-month period.
To assist you further, we have created a leaflet detailing the various levels of maintenance cover provide. These agreements are designed to cater for all levels of budget. We even offer a cloud-based smartphone/tablet subscription, which includes remote alarm notifications and engineer servicing.
But even if you are not into apps with quite that level of automation, our most basic package still affords you 24/7 support, fast response, and all-round peace of mind.
Yes, it all comes at a cost – but one we passionately believe provides exceptional value for money, in return for the protection of your property, chattels and all who live within it.
For service and maintenance that you can rely upon, whenever it is required, contact us today for a no obligation quote. Call us on 0845 257 0090 or admin@justicesecurity.co.uk
Justice Fire & Security generally operates within a 50-mile radius of our Birmingham Head Office - covering the wider West Midlands, Warwickshire, Worcestershire, Staffordshire, Shropshire, Leicestershire, and Northamptonshire.
